A CCTV inspection is straightforward, but a little preparation makes it faster, smoother and more useful. None of it is difficult — mostly it is about giving the technician clear access and sharing what you know. This lesson is a simple checklist to help you get ready.
Provide clear access to drains
The technician needs to reach the entry points into your drainage. Before the appointment, try to:
- Clear items away from inspection openings, cleanouts and drain covers
- Move pot plants, bins, furniture or stored items sitting over access points
- Trim back overgrown vegetation blocking outdoor drains or gullies
- Ensure gates are unlocked and pets are secured
- Point out any access points you already know about
The easier it is to reach the drains, the less time is spent on setup and the more on the actual inspection.
Have your information ready
What you know about the property is genuinely helpful. Be ready to share:
- The symptoms you have noticed and when they started
- Which fixtures or areas are affected
- Any history of blockages or previous plumbing work
- The rough age of the property or any known renovations
- Where you think the pipes might run, if you know
Even partial information helps the technician focus on the right lines.
Small steps that improve the footage
A clearer picture means a better diagnosis. Where practical:
- Avoid heavy water use immediately before the inspection so lines are not running full
- Mention any drain that has recently been chemically treated, as residue can affect the view
- Let the technician know if a drain is currently blocked, so they can plan to clear it first
You do not need to be an expert — you just need to share what you know and clear the way. The technician handles the rest.
Be available for the walkthrough
If you can be present, it is worth watching the screen during the run and asking questions at the end. Seeing your own drains makes the findings far easier to understand, and you can point out specific concerns as they come up. If you cannot be there, make sure the technician has a clear brief and a way to reach you.
After the inspection
Have somewhere ready to store your footage and report so they do not get lost — they are valuable for future comparison, insurance and any repair quotes. To understand what happens next, read what to do after your CCTV inspection, and for the process itself see the step-by-step process.
To book an inspection or ask what preparation suits your property, get in touch through the contact page.